Privacy Policy

Langford Group Pty Ltd ("Langford Group", "we", "us", "our") respects your privacy and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, how we use it, and the choices you have.

Information we collect

We collect information you provide directly, such as your name, business, email address, phone number, and any details submitted through enquiry or resource-request forms. We also collect limited technical information (IP address, browser type, pages viewed) through standard web analytics.

How we use information

• To respond to enquiries and provide requested materials.
• To deliver, administer and improve our services.
• To meet our legal, regulatory and contractual obligations.
• To send occasional updates about compliance topics, where you have opted in.

Disclosure

We do not sell personal information. We may share information with service providers who assist us in operating our business (for example, email and hosting providers), and with regulators or authorities where required by law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including access controls, encryption in transit, and secure hosting arrangements.

Cookies

Our website uses cookies and similar technologies to remember preferences and measure site performance. You can disable cookies through your browser settings; some features may not function correctly as a result.

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting us at the address below. We will respond within a reasonable period.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us first so we can investigate and respond. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact

Langford Group — Privacy Officer
Email: info@langford-group.com.au